Save time every day
Schedule inspections, centralise quality data and automate checks. Free your teams from time-consuming tasks and save up to 60% of audit time so they can focus on what matters most: your guests.
Turn quality management into a powerful driver of guest experience
Point Audit is a quality audit platform built specifically for hotels, restaurants and hospitality groups.
Get access to your demoFree, with no commitment
Your request has been received!We will be in touch shortly with access to Point Audit.
Deliver an unforgettable guest experience
Hotel groups, restaurant groups and independent properties: structure your standards and turn quality commitments into daily practice.
Continuously raise your standards
Give teams a clear command of your standards while managers assess progress, identify improvement opportunities and support professional development.
Build loyalty and grow your guest base
Make quality a true competitive advantage. Attract new guests, retain existing ones and strengthen your property’s reputation.
Trusted by hospitality teams
From independent properties to leading hotel and restaurant groups, teams use Point Audit to manage quality every day.
Measure quality with our online audit application
Run inspections wherever you are, automate reports and analyse performance accurately to maintain outstanding service at every moment.
Centralise
Digitise your procedures and standards and organise them in one shared library.
Assess
Run audits on mobile or tablet, even offline, and assess services with ease.
Document
Enrich reports with photos, comments and supporting documents.
Engage
Assign tailored roles and give each team member the right level of access.
Point Audit core features
Automate your reports
Every inspection automatically generates a complete report with comments, photos, department-level analysis and classification.
Build your action plan
Turn findings into a structured action plan: assign tasks, set deadlines and monitor resolution in real time.
Analyse performance
Use your data to identify strengths, target improvement opportunities and compare results over time.
Manage every property from one consolidated view
Oversee your entire portfolio while retaining a detailed view of each property. Compare results, identify gaps and share best practices across teams.
Centralise your properties
Access a consolidated view of audits, results and action plans from one workspace.
Compare performance
Analyse results by property, department or period to identify gaps quickly.
Align your standards
Roll out shared frameworks and best practices across every team.
A solution that adapts to your organisation
As your priorities evolve, so does our platform. We continuously develop new features to support quality management and operational performance.
Work in each team’s language
Drive adoption across international properties with a platform available in several European languages.
Schedule your inspections
Save time by automating audit planning: choose the property and checklists, assign inspections to team members and schedule them for a specific date.
Customise and weight answers
Create answer options beyond Yes, No and N/A, then assign point values to align every assessment with your standards and scoring method.
Get tailored support
Design operational processes and standards with Point Audit expertise. We build a specification around your objectives and vision of the guest experience.
Measurable gains, tangible value
Every day, Point Audit simplifies quality management for hospitality teams. The results speak for themselves.
- 60%average time saved when carrying out audits
- 55+active properties using Point Audit
- 4,120+audits completed on the platform
Ready to transform your quality management?
Your request has been received!We will be in touch shortly with access to Point Audit.
Plans for hotels and restaurants
Flexible plans designed around each property, with tailored support available for more specific projects.
Your subscription
159 €excl. VAT / month
€1,908 excl. VAT/year
- Support with creating and configuring your property
- Custom profile with logo, photos and cover image
- Creation of 5 user accounts with responsibility levels
- Initial setup with up to 10 ready-to-use or customisable audit checklists
- Customisable answer options and weightings
- Customisable final comment fields
- Unlimited report history
- Access to performance monitoring tools
- Customer and technical support
- Onboarding guide
Additional options
On request
Tailored pricing
- Additional properties
- Group view with centralised portfolio oversight
- Audit scheduling
- Additional users with tailored responsibility levels
- Additional customisable audit checklists
- Action plan feature
- Half-day on-site training for your teams
Customer testimonial
When I recently took up my role, finding an effective tool to help our team improve our services was essential.
Point Audit exceeded my expectations: it was simple to roll out, easy to use every day and provides clear feedback for both audited teams and management.
Frequently asked questions
Clear answers to the questions hospitality teams ask most often
Does the platform include ready-made audit checklists?
Yes. If you wish, we can configure your workspace with sample checklists tailored to your business. You can use them as they are or customise them to match your own standards.
Can we create our own audit checklists?
Yes. Each property can use its own standards, questions, answer options and scoring methods. To import your standards, download the Excel template from the platform, complete it and upload it directly.
Can we carry out an audit on a phone or tablet?
Yes. Audits can be completed on a computer, phone or tablet through our web application, including while offline.
What does the report generated after an audit contain?
The report brings together results, scores, answers, comments and photos added during the inspection. It can be exported to PDF or Excel, or shared directly from the application with other members of your property.
How does the action plan work?
Non-compliant items identified during an inspection can be imported automatically into an action plan. For each unmet standard, you can define a corrective action, assign it to a team member and set a deadline and priority. All actions are then managed in one place.
Can we compare several properties?
Yes. The group view centralises multiple properties, their results and trends, and lets you compare them by property, department or period.
Who can carry out audits at my property?
We primarily work with properties that have internal resources such as a quality manager, operations manager or general manager. Management teams can carry out inspections, while other team members can practise through mock audits. If you would like an independent perspective, we can also arrange an on-site visit. Please get in touch to discuss it.
Book a demo
See how Point Audit can simplify quality management and elevate your guest experience. Choose a convenient time and we will take care of the rest.